Privacy Policy

Lyden & Bilde Studio operates this service and is committed to protecting your privacy. This privacy policy outlines how we collect, use, and protect personal data gathered through our online platform.

Information We Collect

We collect personal data when you interact with our site or services. This may include information you provide directly to us when you contact us, request services, or sign up for newsletters. This information can include your name, contact details, and details about your project needs.

We also automatically collect certain information about your visit to our site, such as your IP address, browser type, operating system, referring URLs, and information about your usage of the site. This information is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our services.
• Respond to your inquiries and provide customer support.
• Process transactions and manage your orders for services like recording, mixing, editing, or rentals.
• Improve, personalize, and expand our service offerings.
• Understand and analyze how you use our online platform.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes where you have consented.
• Detect and prevent fraud and other illegal activities.

Legal Basis for Processing

We process your personal data based on various legal grounds, including:

• Your consent (e.g., for marketing communications).
• The necessity to perform a contract with you or take steps at your request before entering into a contract (e.g., providing audio/video production services).
• Compliance with a legal obligation.
• Our legitimate interests (e.g., improving our services, marketing, fraud prevention), provided these do not override your fundamental rights and freedoms.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with third parties only in specific circumstances:

• With service providers who assist us in operating our business (e.g., hosting, payment processing, analytics). These partners are obligated to protect your data.
• With legal authorities if required by law or in response to valid requests.
• In connection with a business transfer, such as a merger or acquisition.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Your Data Protection Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data. These rights may include:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request erasure of your data.
• The right to object to or restrict processing of your data.
• The right to request data portability.
• The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided below. We may require proof of identity before responding to your request.

Cookies

Our site uses cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Contact Us

If you have any questions about this privacy policy, please contact us via postal mail at:

Lyden & Bilde Studio
Pilestredet 14, 4th Floor
0180 Oslo
Norway